Last Updated: October 1st, 2026
Welcome to Flights Champ. These Website Terms and Conditions apply to your use of our website and to services provided through Flights Champ.
Flights Champ operates as an online travel agency (OTA) and assists customers with the search, arrangement and booking of flights and other travel-related services supplied by third-party airlines and travel providers.
By accessing our website or using our services, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.
Flights Champ generally acts as an intermediary between customers and third-party airlines, travel suppliers and service providers.
When you make a booking through Flights Champ, the actual travel service may be supplied by an airline or another third-party provider. The relevant provider's terms, fare rules and conditions may therefore apply to your booking.
Flights Champ does not operate or control the aircraft, airline services or other third-party travel services arranged through our platform.
You agree to use the Flights Champ website only for lawful purposes.
You must not:
We may restrict or suspend access where we reasonably believe these Terms have been breached.
Customers are responsible for providing complete and accurate information when making an enquiry or booking.
This may include passenger names, dates of birth, passport details, contact information and other information required by the airline or travel provider.
Errors in passenger information can result in additional charges, restrictions or inability to travel. Customers should carefully review all details before confirming a booking.
Flight fares and availability are controlled in whole or in part by airlines, reservation systems and other travel suppliers.
Prices may change without notice before a booking is confirmed.
Displayed or quoted fares may also be affected by taxes, fees, currency movements, supplier charges, seat availability and fare conditions.
A booking is not considered confirmed until the applicable reservation has been successfully processed and confirmation has been issued.
Once a booking has been completed, Flights Champ may provide the relevant itinerary, booking reference, ticket information or other confirmation documents.
Customers should check these documents carefully and contact us promptly if any information appears incorrect.
Payment must be made using an approved payment method communicated during the booking process.
A booking may remain unconfirmed until the required payment has been received and processed.
Additional charges may apply where permitted by the applicable fare rules, supplier conditions or booking arrangements.
Flight changes, cancellations and refunds are governed primarily by the conditions attached to the relevant ticket or travel service.
Depending on the fare, the airline or supplier may impose:
Flights Champ can assist with submitting or managing eligible requests, but the final outcome may depend on the airline or supplier.
Where a refund is approved, processing times may vary.
Airlines may alter flight schedules, departure times, aircraft, routes or other operational details.
If Flights Champ becomes aware of a relevant schedule change, we may communicate available information to the customer and assist with the options offered by the airline.
Alternative flights, rebooking or other remedies are subject to airline availability and applicable conditions.
Delays, cancellations, missed connections, operational interruptions and other disruptions may occur for reasons outside Flights Champ's control.
Where appropriate, customers should follow the airline's instructions and contact the relevant airline or Flights Champ for assistance depending on the circumstances.
Baggage allowances and charges are determined by the relevant airline and fare conditions.
Customers are responsible for checking baggage restrictions, weight limits, prohibited items and applicable charges before travelling.
Flights Champ does not determine airline baggage policies.
Passengers are responsible for ensuring that they have the required passport, visa, transit documents, permits and other travel documentation.
Entry requirements can vary according to nationality, destination, transit point and travel circumstances.
Flights Champ may provide general information where available, but customers should verify current requirements with the relevant government, immigration authority or other official source before travel.
Customers are responsible for complying with applicable health, border, vaccination, testing, documentation and other entry requirements relevant to their journey.
Such requirements may change after a booking has been made.
Bookings arranged through Flights Champ may be subject to the terms and conditions of the relevant airline, hotel, reservation system or other travel provider.
These conditions may include separate rules concerning payment, cancellation, changes, baggage, refunds, liability and travel eligibility.
Customers should review the applicable provider terms before travelling.
Flights Champ may collect and process personal information required to provide its services.
Information may be shared with airlines, travel suppliers, reservation platforms, payment providers and other service providers where necessary to process or support a booking.
Our handling of personal information is described in our Privacy Policy.
Unless otherwise stated, content appearing on the Flights Champ website, including text, graphics, logos, designs and other materials, is owned by or licensed to Flights Champ.
You may access the website for personal and legitimate travel-related purposes but must not reproduce, modify, distribute or commercially exploit website content without appropriate permission.
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
Website availability may be affected by maintenance, technical problems, internet disruptions, third-party systems or circumstances outside our reasonable control.
Our website may contain links or references to external websites operated by airlines, travel providers, payment services or other organisations.
Flights Champ does not control those external websites and is not responsible for their content, availability, policies or security.
Flights Champ will provide its services with reasonable care and in accordance with applicable law.
To the extent permitted by law, Flights Champ is not responsible for circumstances caused by third-party travel providers, including airline delays, cancellations, schedule changes, operational disruptions, baggage issues, denied boarding or changes to supplier services.
Nothing in these Terms excludes or limits any right, guarantee or remedy that cannot lawfully be excluded or limited under applicable Australian law, including the Australian Consumer Law.
Flights Champ is not responsible for delays or failures caused by circumstances beyond our reasonable control.
These circumstances may include natural disasters, severe weather, government restrictions, airport closures, industrial action, technical failures, security incidents, public emergencies or other events affecting travel services.
Nothing in these Terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that applies under the Australian Consumer Law or other applicable legislation.
Where a legal right applies and cannot be excluded, that right will continue to apply.
Flights Champ may update these Terms and Conditions when necessary to reflect changes to our services, website, business practices or applicable legal requirements.
The latest version published on the website will apply to future use of our website and services.
These Terms and Conditions are governed by the laws applicable in New South Wales, Australia, unless another jurisdiction is required to apply by law.
Any disputes will be dealt with in accordance with the applicable laws and courts of the relevant jurisdiction.
For questions about these Terms and Conditions, bookings or our services, please contact: